Covid-19: Flying to Norway
Text taken from the SAS and Norwegian Air websites. Last updated 07/07/2020.
Passenger safety is always our top priority, which is why we’ve introduced a number of safety measures on board to help you feel secure when you travel with us. All travelers from age 6 must wear a face mask on board (please remember to bring your own spare masks so you can change it every 4 hours). You may only bring one piece of hand baggage on board and to ensure social distancing, all meal service has been been temporarily suspended on flights within Scandinavia and Europe. On flights longer than 2.5 hours, however, we’ll provide a bottle of water. We’ve also introduced new procedures for cleaning and disinfecting our cabins and all of our aircraft have advanced air filters to keep the air on board clean (most have HEPA filters). See below for more details on these and related matters.
Travel and Entry Restrictions
At the Airport
We have implemented several measures at the airport to ensure a safe journey for you. But you can also do a lot yourself. You should always follow the instructions given by our staff – they are here for your safety.
- Arrive well ahead of scheduled departure time.
- Do everything you can to keep social distancing at the airport. Keep 2m distance in queues at check-in, security and at the gate.
- All SAS Lounges are temporarily closed.
- We have updated our boarding procedure to better facilitate social distancing. We require you to follow the instructions given by the gate staff. You should only start boarding when your zone is called out.
On the Aircraft
A face mask covering mouth and nose is required from boarding to disembarkation on all flights. Passengers are responsible for bringing their own face mask which must be worn during the entire flight, except when eating and drinking. The face mask must cover your nose and mouth and must be made for the purpose – scarves and similar will not be accepted. These measures are in place to ensure the safety of all passengers and staff, and you may not be accepted for travel if you are not wearing a face mask.
We require you to bring your own face mask. You need to ensure you have an adequate supply of masks for your entire journey. Masks should typically be changed every four hours. . The face mask requirement is in effect until further notice. Children younger than 6 years are exempted from this rule. If you have a medical condition that prevents you from wearing a mask, you must present a medical document to the gate staff confirming this before boarding.
The air on board your flight is kept clean using modern and highly efficient air filters, and we have adjusted our service concept to reduce contact.
- Airlines do their best to seat travelers across the cabin, to create as much distance as possible.
- The cabin crew wear protective face masks on board.
- The aircraft are all equipped with HEPA air filters to keep the air clean (see Air on Board section below).
- All aircraft are cleaned and disinfected according to EASA (European Union Aviation Safety Agency) regulations.
- All non-essential loose items have been removed from the seat pocket.
- All meal service is temporarily suspended on flights to reduce contact. Bring your own refreshments with you (observe 100ml liquid limit when passing through airport security).
- Onboard tax free shopping has been suspended.
- Hand luggage is limited to one piece per traveler. It is recommended you stow baggage under your seat thereby limiting the use of the overhead lockers to reduce the number of surfaces on the aircraft into which you come into contact.
The Air on Board
Almost all aircraft are equipped with High Efficiency Particulate Air (HEPA) filters that are capable of capturing up to 99.97% of microbes, like viruses and bacteria, ensuring a high air quality. The air on board is exchanged every 2-3 minutes. The air on board is pressed down from the ceiling to the floor. This makes it difficult for droplets to spread, as the air flow makes droplets immediately fall to the floor immediately. All SAS’ Airbus and Boeing aircraft are equipped with HEPA filters. SAS flights operated with ATR aircraft have another type of air filter on board, which ensures a continuous flow of fresh air to the cabin.